Create your account
To use Weikos you need an account with your email, and you have to confirm that address with the link we send you by email. Creating an account doesn’t give you access to any institution: you’ll see its information once it sends you a contract to that same email.
Step by step
Section titled “Step by step”- On the sign-in screen, click Create an account. At the top right you can choose your account’s language. You can change it any time later in Language and region, in your account.
- Enter your email, first name, last name and your password twice. Use at least 8 characters: that way it will also work in the apps.
- Tick I agree to the terms and conditions and the privacy policy and click Sign up.
- You’ll see Correctly registered. Before you can sign in, you have to confirm your email.
- Open the confirmation email and click the link. You’ll see Email confirmed.
- Click Login and sign in with your email and password.
- On the sign-in screen, tap Create account. At the bottom you can choose your account’s language. You can change it any time later in Settings › Preferences › Language.
- Fill in your details with a password of at least 8 characters, tick the box for the terms of use and privacy policy, and finish signing up.
- The app shows Confirm your email, with the address the email was sent to.
- Open the email and tap the link. It opens in the browser: that’s normal.
- Go back to the app. If it doesn’t move to the main screen on its own, tap I've already verified.
- On the sign-in screen, tap Create account. At the bottom you can choose your account’s language. You can change it any time later in Settings › Preferences › Language.
- Fill in your details with a password of at least 8 characters, tick the box for the terms of use and privacy policy, and finish signing up.
- The app shows Confirm your email, with the address the email was sent to.
- Open the email and tap the link. It opens in the browser: that’s normal.
- Go back to the app. If it doesn’t move to the main screen on its own, tap I've already verified.
If it doesn’t work
Section titled “If it doesn’t work”- The email doesn’t arrive. Check your spam folder and that the email address is spelled correctly. Click Resend confirmation email, or sign in and click Send again. Only use the latest email: when you ask for a new one, the previous links stop working. If you’ve asked several times in a row, wait 15 minutes before asking again.
- The link says it isn’t valid. It had already been used, or you asked for another email afterwards. If you had already clicked it, your email is confirmed: sign in. If not, use the link in the latest email.
- You confirmed on your phone and the web still shows Confirm your email. Click Log out and sign in again.
- You mistyped your email. Click Log out and sign up again with the right email.
- You don’t know whether you already have an account. On the sign-in screen, click Did you forget your password? and enter your email: if there is an account, you’ll receive a link to create a new password.
- You see You must accept the privacy policy & terms. Tick the terms box and click Sign up again.
- The email doesn’t arrive. Check your spam folder and, on Confirm your email, that the address is spelled correctly. Tap Resend email; if you see a countdown, wait until it ends. Only use the latest email: when you ask for a new one, the previous links stop working.
- The link says it isn’t valid. It had already been used, or you asked for another email afterwards. If you had already tapped it, your email is confirmed: go back to the app and tap I've already verified. If not, use the link in the latest email.
- You mistyped your email. Tap Log out and sign up again with the right email.
- It won’t let you finish signing up. Tick the terms box and use a password of at least 8 characters.
- The email doesn’t arrive. Check your spam folder and, on Confirm your email, that the address is spelled correctly. Tap Resend email; if you see a countdown, wait until it ends. Only use the latest email: when you ask for a new one, the previous links stop working.
- The link says it isn’t valid. It had already been used, or you asked for another email afterwards. If you had already tapped it, your email is confirmed: go back to the app and tap I've already verified. If not, use the link in the latest email.
- You mistyped your email. Tap Log out and sign up again with the right email.
- It won’t let you finish signing up. Tick the terms box and use a password of at least 8 characters.
If you asked for a new email, waited 15 minutes and it still hasn’t arrived, write to us at help@weikos.io telling us the platform you use and the approximate time of the last attempt.