Work with several institutions
If you have contracts with several institutions, or several with the same one, on the web you choose which one you’re working with at the top. To create something, clock in or see your documents, choose a specific contract. In the apps you don’t need to change anything: you see all your contracts at once and, when you clock in or request a leave, you choose which one.
Step by step
Section titled “Step by step”- At the top, next to the light or dark mode button (on a phone, in a second row), you’ll see Role, Contract or both. They only appear if you have two or more current contracts, including one that hasn’t started yet.
- If your contracts are for different roles, for example musician at one institution and technician at another, change it in Role. If you have several with the same role, choose in Contract. Each option shows your role or instrument and the institution.
- All combines the contracts for that role and is for looking things up. To create something, to see Check in or to see your documents, choose a specific contract.
- To request a leave, go to My Weikos › My leaves › New leave and choose the Contract.
- The web remembers your choice in that browser. It goes back to All if you sign out, sign in from another computer or the chosen contract ends.
- There’s no selector: the app works with all your contracts at once.
- On the home screen, the Active contracts card lists your contracts. Tapping one selects it for clocking in and for the statistics; All clears the choice. The app remembers what you choose.
- To open a contract from the card, press and hold it and tap View contract.
- If you clock in without choosing a contract and you have several with time tracking, Select institution appears: choose where you’re clocking in.
- In Absences › New absence, choose the contract first: First select the contract for which you want to request the absence
- There’s no selector: the app works with all your contracts at once.
- On the home screen, the Active contracts card lists your contracts. Tapping one selects it for clocking in and for the statistics; All clears the choice.
- When you open the app, your first contract with time tracking is selected: before clocking in, check on the card which one is selected.
- To open a contract from the card, press and hold it and tap View contract.
- If you clock in without choosing a contract and you have several with time tracking, Select institution appears: choose where you’re clocking in.
- In Absences › New absence, choose the contract in Select contract.
If it doesn’t work
Section titled “If it doesn’t work”- You see An active contract is required even though you have a contract, or the buttons to create things are missing or disabled. You have All selected with contracts from several institutions or several in the same one. Choose a specific contract at the top.
- Check in doesn’t appear. Choose a specific contract. If it still doesn’t appear, that contract has no time tracking: ask your institution.
- Your documents are empty or lists are missing data. With All, data from some institution is missing. Choose the contract for the institution you’re looking for.
- An option in the selector is greyed out. With that contract you can’t see the screen or record you have open. Go to Dashboard › Overview and choose it there.
- You can’t find Contract. If you have only one contract per role, only Role appears: change it there.
- The selector went back to All. This happens when you sign out, in another browser or when the chosen contract ends. Choose it again.
- Two contracts are with the same institution and you don’t know which one to clock in to. Choose the contract first on the Active contracts card, where you can see the ensemble and instrument.
- You clocked in at the wrong institution. It can’t be corrected from the app. If the wrong record is still open, choose that contract on the card and tap again to close it. Then ask your institution to correct it.
- Two contracts are with the same institution and you don’t know which one to clock in to. Choose the contract first on the Active contracts card, where you can see the ensemble and instrument.
- You clocked in at the wrong institution. It can’t be corrected from the app. If the wrong record is still open, choose that contract on the card and tap again to close it. Then ask your institution to correct it.
If, with a specific contract selected, you still don’t see data your institution confirms you should see, or you see data from an institution you don’t have a contract with, write to us at help@weikos.io and tell us whether you use the web, iPhone or Android.
We will never ask you for your password or bank details by email. If you receive a message asking for them on behalf of Weikos, don’t reply and write to us at help@weikos.io.