Respond to an invitation

Instructions for

Web

iPhone

Android

An institution can invite you to Weikos, offer you a contract even if you don’t have an account yet, or ask for your details with a form. All three emails come from no-reply@weikos.io, with the institution’s name in the subject. If it’s an invitation, create your account with the same email you received it at. If it’s a data request, you don’t need an account.

If you’re invited to Weikos or to a contract

Web

1. Open the link in the email or, on the sign-in screen, click Create an account.
2. Enter the same email the invitation was sent to, your first name, last name and password, accept the terms and click Sign up.
3. You’ll see Correctly registered. Open the confirmation email and click its link.
4. Click Login and sign in.
5. If you’ve been offered a contract, it’s in My Weikos › My contracts.

iPhone

1. On the sign-in screen, tap Create account and sign up with the same email the invitation was sent to.
2. The app shows Confirm your email. Tap the link in the email, go back to the app and tap I've already verified.
3. If you’ve been offered a contract, it’s in the menu at the top left › Contracts, and in the bell as Contract pending response.

Android

1. On the sign-in screen, tap Create account and sign up with the same email the invitation was sent to.
2. The app shows Confirm your email. Tap the link in the email, go back to the app and tap I've already verified.
3. If you’ve been offered a contract, it’s in the menu at the top left › Contracts, and in the bell as Contract pending response.

If the confirmation email doesn’t arrive or something fails when you sign up, follow Create your account. To accept the contract, see Accept a contract.

If you’re asked for your details

Web

1. Open the link in the email. You don’t need to sign in or have an account.
2. Click Get started and fill in the steps: Identity, Contact, Hiring and Bank details. Documents can be JPG, PNG, WEBP or PDF files of up to 10 MB.
3. What you enter is saved when you move to the next step. If you have to leave it halfway, move on a step before leaving: when you open the link again, you’ll get it back.
4. In Summary, check your details, tick the privacy policy box and click Submit data. You’ll see Thank you!
5. If the institution asks for corrections, open the link in the most recent email: you’ll see Corrections requested and the fields you need to change.
6. Creating an account afterwards with Create artist account is optional: the details you sent already reach the institution and don’t move to the new account.

iPhone

Differs by platform

The details form isn’t in the app: it’s a web page. Open it from the link in the email in your phone’s browser and follow the steps in the Web tab.

Android

Differs by platform

The details form isn’t in the app: it’s a web page. Open it from the link in the email in your phone’s browser and follow the steps in the Web tab.

If it doesn’t work

• You’re told you’ve been offered a contract and nothing has arrived. Also look in your spam folder for a message from no-reply@weikos.io with the institution’s name in the subject. If you don’t have an account yet, that notice only arrives if the institution has it turned on: create your account with the email the institution has, and pending contracts sent to that email will appear on their own.
• You already have an account with a different email. The contract is linked to the email the institution entered. Ask the person who handles your hiring to change it to the email you sign in to Weikos with.
• The form says This link is no longer available. The link has expired, the institution revoked it or you already sent it. If you’ve received several emails, use the most recent one: each resend cancels the previous one. Otherwise, ask the institution to send you a new one.
• You have an account and don’t see the details from the form. What you send through the form reaches the institution and doesn’t move to any account. Fill in your details in the app: see Fill in your personal details.
• You already have an account and received an invitation to Weikos. You don’t need to do anything. If your profile is hidden, the email suggests changing its visibility: that’s optional.

What your institution decides

Depends on your institution

Your institution decides which email it invites you at, whether it notifies you when it offers you a contract and how long the form link is valid. If you need a new link, ask the person who handles your hiring.

We will never ask you for your password or bank details by email. If you receive a message asking for them on behalf of Weikos, don’t reply and write to us at help@weikos.io.