Your documents
The documents your institution shares with you are in Weikos. What you see depends on your contract, and there you can only view and download them: you can’t upload documents.
Step by step
Section titled “Step by step”- In the menu, go to My Weikos › My documents.
- If you have several contracts, choose in the top bar the one for the institution whose documents you’re looking for: in Role, if it appears, and then in Contract. Don’t use All.
- Search with Search by name... or filter by Category.
- Click the name to open it: PDFs and images open in another tab. If you see Preview not available, use the download button.
- To save it, use your browser’s download option.
- Open the menu at the top left and tap Documents.
- Search with Search documents…, which also searches the description, or filter by category. Choose All categories to clear the filter.
- Tap the document to open it. You’ll see Preparing document... while it loads.
- To save or send it, use the viewer’s share button: you can save it to Files or send it to another app.
- Open the menu at the top left and tap Documents. My documents opens.
- Search with Search documents… or filter with All categories.
- Tap the document to open it. You’ll see Preparing document... while it loads.
- To send or save it, use the viewer’s share button.
If it doesn’t work
Section titled “If it doesn’t work”- Others see a document and you don’t. Your institution decides who each document is for: some documents are only for permanent contracts, others for specific ensembles, some are personal and some are only for the people who manage the institution. If you think you should see it, ask your institution.
- You have several contracts and documents from one are missing. Choose that contract in the top bar.
- You don’t see any documents. You need a current contract: when a contract ends, its documents are no longer visible, and without a current contract My documents doesn’t appear in the menu. If you have a contract but see No documents, check that you don’t have All in the contract selector.
- You were sent a personal document and can’t see it. It may be addressed to another contract of yours, such as an earlier one. Ask your institution to address it to your current contract.
- You have to hand in a document to your institution. You can’t upload anything here. If it’s needed for a contract, you hand it in from the contract’s requirements: see Accept a contract. Otherwise, ask your institution how to send it.
- You click download and it only opens. That’s normal: the browser decides whether to show or download it. Save it with your browser’s download option.
- Others see a document and you don’t. Your institution decides who each document is for: some documents are only for permanent contracts, others for specific ensembles, some are personal and some are only for the people who manage the institution. If you think you should see it, ask your institution.
- You don’t see any documents. You need a current contract: when a contract ends, its documents are no longer visible. If you have a contract and see No documents available, your institution hasn’t shared any documents with your contract.
- You were sent a personal document and can’t see it. It may be addressed to another contract of yours, such as an earlier one. Ask your institution to address it to your current contract.
- You have to hand in a document to your institution. You can’t upload anything here. If it’s needed for a contract, you hand it in from the contract’s requirements: see Accept a contract. Otherwise, ask your institution how to send it.
- Others see a document and you don’t. Your institution decides who each document is for: some documents are only for permanent contracts, others for specific ensembles, some are personal and some are only for the people who manage the institution. If you think you should see it, ask your institution.
- You don’t see any documents. You need a current contract: when a contract ends, its documents are no longer visible. If you see No contract selected, the app can’t find a current contract.
- You were sent a personal document and can’t see it. It may be addressed to another contract of yours, such as an earlier one. Ask your institution to address it to your current contract.
- You have to hand in a document to your institution. You can’t upload anything here. If it’s needed for a contract, you hand it in from the contract’s requirements: see Accept a contract. Otherwise, ask your institution how to send it.
If your institution confirms that the document is addressed to you and your current contract and it doesn’t appear, or you have a current contract and the app shows an error, write to us at help@weikos.io with a screenshot, the platform and, in the apps, the app version.