Answer a questionnaire
Your institution can ask for your opinion about a project, evaluate a guest conductor or collect data, such as your allergies or the day you arrive on a tour. The questionnaires you have open are on the web, in My Weikos, and in the app menu.
Step by step
Section titled “Step by step”- In the menu, go to My Weikos › My questionnaires. The orange number is how many you have pending.
- In To answer, click Answer. Next to it you see until when you can do it.
- Read the notice at the top: it tells you whether the questionnaire is anonymous or your answers carry your name.
- Answer and click Send. If something is missing, it takes you to the question and tells you what’s wrong.
Once sent, the questionnaire moves to Already answered. In a named one, See my answers shows you what you answered. If you have none open, you’ll see You have no open questionnaires.
- Open the menu at the top left and tap Questionnaires, below Time tracking. Underneath it says how many you have to answer.
- In To answer, each one says until when you can do it, or Closes today on the last day. Tap the one you want.
- On the cover you see the deadline, how many minutes it takes and whether it’s anonymous or your answers carry your name. Tap Start.
- Answer each section and tap Next. If something is missing, it takes you to the question and explains below what’s wrong. Previous takes you back.
- In Review and send, tap Send. You’ll see Thank you!.
You can also get to a questionnaire from the bell, with Pending questionnaire, and from the notification of the same name, which you get when your institution sends it to you by email and, if you have not answered it yet, a few days before it closes. In a project, the questionnaires icon on its card has an orange dot if you still have one to answer, and the project page has the Questionnaires section, between Documents and Services.
Once sent, the questionnaire moves to Already answered. In a named one, See my answers shows you what you answered.
- Open the menu at the top left and tap Questionnaires, below Time tracking. The orange number is how many you have pending.
- In To answer, each one says until when you can do it, or Closes today on the last day. Tap the one you want.
- On the cover you see the deadline, how many minutes it takes and whether it’s anonymous or your answers carry your name. Tap Start.
- Answer each section and tap Next. If something is missing, it takes you to the question and explains below what’s wrong. Previous takes you back.
- In Review and send, tap Send. You’ll see Thank you!.
You can also get to a questionnaire from the bell, with Pending questionnaire, and from the notification of the same name, which you get when your institution sends it to you by email and, if you have not answered it yet, a few days before it closes. In a project, the questionnaires icon on its card has an orange dot if you still have one to answer, and the project page has the Questionnaires section, between Documents and Services.
Once sent, the questionnaire moves to Already answered. In a named one, See my answers shows you what you answered.
Answers can’t be changed once sent. Answered questionnaires stay on the list while the questionnaire is open; when it closes, it disappears.
If it asks for a file
Section titled “If it asks for a file”In the question, drag the files or click Choose files. Below you see which types it accepts, how big and how many. Each file is uploaded right away, with its bar; while they upload, the send button waits. If you make a mistake, remove it with the ✕.
In the question, tap Choose photo or Choose file. Below you see which types it accepts, how big and how many. If you make a mistake, remove it with the ✕.
In the question, tap Choose photo or Choose file. Below you see which types it accepts, how big and how many. If you make a mistake, remove it with the ✕.
In an anonymous questionnaire, the file is kept without your name, without the time and without the name it had, and photos have their internal data, such as the location, removed. What Weikos can’t remove is what a document carries inside: a Word or PDF file often keeps the author’s name in its properties. Check it before uploading it.
If you leave it halfway
Section titled “If you leave it halfway”What you answer is saved on its own. If you leave and come back, it’s still there. In a named one you can carry on from another computer or from the app; in an anonymous one, only from the same browser, because your answers aren’t saved in Weikos until you send them.
If you close the questionnaire with the ✕, the app asks you what to do: Keep answering, Save for later or Discard answers. When you come back, tap Continue where you left off.
In a named one you can carry on from the app or from the web. In an anonymous one, only from that phone, because your answers aren’t saved in Weikos until you send them.
If you close the questionnaire with the ✕, the app asks you what to do: Keep answering, Save for later or Discard answers. When you come back, tap Continue where you left off.
In a named one you can carry on from the app or from the web. In an anonymous one, only from that phone, because your answers aren’t saved in Weikos until you send them.
If it’s anonymous
Section titled “If it’s anonymous”Your institution doesn’t know whether you have answered or what you answered. Only a large group is kept with your answers, such as your instrument family, and the notice at the top tells you which. Weikos knows internally that you have answered so you can’t answer twice, but it doesn’t show it to anyone.
If you get a link or a QR
Section titled “If you get a link or a QR”If you scan the QR or open the link of a questionnaire that was sent to you, it opens in your questionnaires. On your phone, if you have the app installed, it opens in the app; if not, in the browser, where it asks you to Sign in to answer. If the questionnaire is public, you can answer it without an account, once per device.
If your institution has invited you by email and you don’t have a Weikos account, the link in the email is yours alone and works for answering once.
If it doesn’t work
Section titled “If it doesn’t work”- You don’t see My questionnaires. Your institution doesn’t use questionnaires.
- You don’t see Questionnaires in the menu. Your institution doesn’t use questionnaires, or you have an old version of the app: update it from the App Store.
- The notification doesn’t arrive. It arrives when your institution sends you the questionnaire by email or reminds you about it, and a few days before it closes, as long as you haven’t answered it yet. Check that Weikos notifications are allowed in your iPhone settings. The questionnaire is in the menu and in the bell anyway.
- It asks you to update the app to answer a question. Update it from the App Store, or tap Answer on the web.
- You came back and what you had answered isn’t there. If you chose Discard answers, it was deleted. If it’s anonymous, what you saved is only on the phone where you started.
- You don’t see Questionnaires in the menu. Your institution doesn’t use questionnaires, or you have an old version of the app: update it from Google Play.
- The notification doesn’t arrive. It arrives when your institution sends you the questionnaire by email or reminds you about it, and a few days before it closes, as long as you haven’t answered it yet. Check that Weikos notifications are allowed in your phone settings. The questionnaire is in the menu and in the bell anyway.
- It asks you to update the app to answer a question. Update it from Google Play, or tap Answer on the web.
- You came back and what you had answered isn’t there. If you chose Discard answers, it was deleted. If it’s anonymous, what you saved is only on the phone where you started.
- A questionnaire doesn’t appear. It wasn’t sent to you, it hasn’t been published yet or it has already closed.
- It says the link isn’t valid. Write the domain with its dot and no spaces, such as weikos.io; with or without https:// works. If the question asks for a specific site, the link has to be from that site.
- A file won’t upload. The reason is shown under the file: the question doesn’t accept that type of file, it exceeds the maximum size or the maximum number of files has been reached. If it says the content doesn’t match its format, save it again in its format (for example, by exporting it to PDF) instead of changing its extension.
- A photo won’t upload in an anonymous questionnaire. It’s an iPhone photo in HEIC format, which can’t be cleaned of its internal data. Save it in JPG format or take a screenshot and upload that.
- It asks you to upload a file again. You uploaded it more than 7 days ago and didn’t send the questionnaire. Remove it with the ✕ and upload it again.
- It says This link is no longer valid. Your institution has changed the link or withdrawn the questionnaire. Ask for the new link.
- With the link from an invitation, it says You have already answered this questionnaire. Thank you.. Your link works for answering once, and you have already used it.
- You want to change an answer. Once sent, you can’t: tell your institution.