Check your performance
Your performance is the work you have scheduled: the services you take part in and what each one counts, in services and in hours. It is counted the same way your institution sees it in its team performance. The entries and exits you record are in your time records.
Step by step
Section titled “Step by step”- In the menu, go to My Weikos › My performance.
- Choose the period: This week, This month, This season, the arrows or your own dates.
- At the top you see the Counted services, the Counted hours, the days with services and the projects. If what counts differs from the real figure, the real one is in brackets.
- Below, each service says what it counts, and at the end there is the breakdown by project.
- Tap the three-line button at the top left and then Performance.
- Choose Week, Month or Season, and use the arrows to go to the previous or next period.
- At the top you see the Counted services, the Counted hours, the Days with services and the projects. If what counts doesn’t match the actual time, the actual time goes underneath.
- In Services in the period, each service says what it counts, its hours and its margin, and at the end there’s the Breakdown by project.
On the home screen, the Statistics card sums up your week, month or season with the same calculation: the services you’ve already done out of those you have planned, the counted, the counted hours and your performances. See performance opens this screen for that period.
- Tap the three-line button at the top left and then Performance.
- Choose Week, Month or Season, and use the arrows to go to the previous or next period.
- At the top you see the Counted services, the Counted hours, the Days with services and the projects. If what counts doesn’t match the actual time, the actual time goes underneath.
- In Services in the period, each service says what it counts, its hours and its margin, and at the end there’s the Breakdown by project.
On the home screen, the Statistics card sums up your week, month or season with the same calculation: the services you’ve already done out of those you have planned, the counted, the counted hours and your performances. See performance opens this screen for that period.
If it doesn’t work
Section titled “If it doesn’t work”- A service counts 0 or doesn’t appear. Its type doesn’t count (a transfer, a compensation day), isn’t in the work plans or is cancelled. Your institution decides this.
- A service is missing. Only the ones you take part in count: if you’re not in the roster, the pieces or the assignment of that service, it isn’t yours. Check in your calendar that the service is yours.
- You see No services in this period. You have no services on those dates: try another period.
- You don’t see «Desempeño» in the app, or the home screen card doesn’t match the web. Your app is on an old version: update it from the App Store or Google Play.
- The hours aren’t the ones in your time records. They’re different things: here is the scheduled work and what it counts; in your time records, the entries and exits you recorded.
If a service counts differently for you than for a colleague with the same work, ask your institution, and if it confirms it should count the same, write to us at help@weikos.io with the service and the period.